They reacted quickly when I messaged them via Messenger after finding him on Facebook & asking about a pool inspection. Before I made the choice to schedule an appointment, he offered us advise. The price was reasonable, they confirmed the appointment, & sent us email instructions on what to give them before they came. They arrived on time & gave us constructive feedback on our pool, fences, & other property features. He then gave us a certificate evidencing to the compliance of our pool. Without a doubt, I'll get in touch with this organisation in 2026 for my next pool check. Very efficient service, thank you.

Lachlan was awesome. He was polite, informative and just wanted to help. He even had tools in his car if anything needed tweaking. He puts the client first and communication throughout the process was first class. Lachlan is your man: look no further.

Lachlan was very thorough and efficient in inspecting our new pool fence - especially given we have multiple fence types surrounding our pool. Looking forward to seeing him again in 4 years!

Could not speak more highly of Lachy, I was able to book him in within the week that suited me. Provided a great service at very competitive price. I had the report within the hour of finishing the inspection. I had been putting this council certification off as I thought it was going to be a complicated process but Lachy explained it perfectly and put my mind at ease. Highly recommend to anyone.

Lachlan is very nice and helphul. Pointed out problems and also provided cost efficient solution. Very happy to find Lachlan.

We would highly recommend Locki for a pool inspection, his service was prompt and he was very helpful in solving a couple of minor problems in order for us to meet compliance. Very friendly, easy to deal with and goes out of his way to help.

Prompt response to my enquiry, excellent service, very efficient and very helpful, will definitely contact Lachy next time and would highly recommend this service

Lachlan was punctual and courteous, he explained everything in easy detail whilst carrying out the inspection. Easy to organise inspection from Web page and replied quickly to advise pricing and lock in a date. Sent reminder email prior to inspection. Highly recommend Poolsafe for your Pool and Spa Inspections.

Turned up on time, Excellent Service. Pleasure to deal with.

I am impressed with the manner that the Pool Barrier Inspection was carried out by Mr. Lachlan Kemp from Poolsafe Pool & Spa Inspections today. Lachlan was friendly, professional and provided “All-In-One Service”. His service was beyond my expectation.

Lachlan is reliable, on time, professional, the inspection was thorough, and we had our certificate within the hour. As we live local if we did need a follow up inspection it would not have incurred extra charges. The whole process was made incredibly simple. Highly recommended.

Lachlan turned up on time and was very polite and efficient. I would absolutely recommend his services.

Lachlan was great. Provided Professional, personal service and compliance was an easy process with his expertise. Will recommend to clients,family and friends.

Lachlan is very efficient and friendly. Easy to talk to and comes up with solutions right away. He is reasonably priced and doe the jb well. I would strongly recommend him to anyone looking for a pool compliance job.

Excellent customer service. Whole process was made very easy, with clear instructions how to make our pool safety barrier compliant. Lachlan was exceptional to work with. Highly recommend!

Lachy was professional, helpful, informative and friendly. He gave me a free quote and advice on what I needed to do to reach pool barrier compliance via phone and email. He had helpful and practical solutions that didn't cost the earth. When I decided to go ahead with the inspection he was able to help with some on the spot fixes so that he did not need to come back again which would have cost more. He was prompt in providing the pool report and the certificate of compliance. I would not hesitate to recommend Poolsafe Pool & Spa Inspections.

We recently had our pool fence inspected by Poolsafe Pool & Spa Inspections. Lachy arrived at exactly the agreed time, gave us an easy to understand rundown on what needed to be done to achieve compliance. Once done I contacted Lachy, he again arrived at exactly the agreed time and carried out his inspection and took photos of our setup. 2 hours later we received our compliance certificate via email and followed his guidance on to upload it to City of Kingston. Very happy to recommend Lachy and the whole experience.

Excellent customer service. Whole process was done in no time and Lachlan was exceptional to work with. Highly recommend!

Awesome service, nothing was a problem and Lochy went out of his way to assist. Great job, great report and all the right docs for council. Highly recommend these Guys

Lachlan was extremely professional and did exactly what was needed. His advice and knowledge was fantastic. Highly recommend Poolsafe

Lachlan was prompt and efficient from the get go. Replied to my query same day, came and inspected our pool within a couple of days and had the report done and sent through by close of business. Couldn't have been any easier or straightforward.

Lachy was extremely helpful , punctual and courteous . We would strongly recommend him to anyone looking at getting their pool compliant .

Very professional, knowledgeable and great to work with. Easily pointed out problems with my gate and promptly fixed it on the same day. Issued certificate within 1-2 hours after completion. Highly recommended!

Professional, friendly and knowledgeable. Lachlan was great. Pointed out problems with our current fencing and provided ideas to help rectify for compliance.